社會服務機構行政領導及管理專業證書課程 (四天) <第三屆>

Professional Certificate in Executive Leadership & Management for NGOs (4-day) (Class 3>

High Impact Program for High Flyers and Successors

Introduction

The Executive Leadership and Management Professional Certificate program is designed to help executives across the organization reach new levels of success. For NGOs looking to achieve and increase competitive advantage, this flexibly-paced executive leadership certificate program is an effective way to strengthen your present leaders and prepare for future successors. The program is for high-potential mid to senior-level managers working in Social Services setting who want to gain exclusive insights and learn cutting-edge concepts to advance in their careers.

Course Objective

  1. To equip supervisors / staff with managerial responsibilities with the necessary knowledge, skills and desired behaviors, essential for management and leadership in an NGO social welfare setting.
  2. To refresh supervisors with the necessary skills and knowledge to enhance their management effectiveness in the social welfare field.

**The course fee will include an internationally recognized personality assessment called Personality & Preference Inventory (PAPITM), to help participants to understand their strengths and field to be developed.

Course Content

Module 1: Adaptive leadership (Day 1)

  • What is the difference between leaders and managers
  • The outcomes of leadership: Success and Effectiveness
  • Differentiate four leadership styles
  • Understand the performance readiness of your subordinates
  • Identify your leadership styles
  • How to apply Adaptive Leadership in daily work

 

Module 2: Performance Coaching (Day 1)

  • What is performance coaching
  • Roles of a performance coach
  • Four fundamental coaching skills:

          - building rapport, active listening, asking the right questions and giving constructive feedback

  • GROW coaching model:

          - set Goal, face Reality, identify Options and have the Will for actions

  • Building a coaching culture

 

Module 3: Building Effective Team (Day 2)

  • Tuckman’s Team development model
  • What is team synergy
  • Belbin’s team role
  • From team leader to facilitator
  • Four stages of facilitation
  • Facilitator toolkit- pick the right facilitation framework

 

Module 4: Solving Complex Problem (Day 2)

  • What is a complex problem
  • Common psychological traps
  • Problem assessment and problem statement
  • Identify the root causes by problem analysis
  • Make the best selection by decision analysis
  • Anticipate the risk ahead by potential problem analysis

 

 

 

Module 5: Strategic Planning (Day3)

  • The ABC and VMV of strategic planning
  • Core service review: your body check
  • Stakeholder analysis: hearing the unsaid
  • Environmental scanning: PEST analysis
  • Benchmarking: identify your strengths and weaknesses
  • SWOT: putting things all together
  • Identifying the strategic issues and writing a strategic plan
  • Implementation and on-going review 

 

Module 6: Creativity and Service Innovation (Day4)

  • What is creativity and innovation?
  • Qualities of creative people: Da Vinci, Albert Einstein and Thomas Edison
  • Social enterprise and social innovation
  • Creativity tools: SCAMPER and Idea Box
  • Design thinking: key steps and tools
  • Case studies of innovation in NGOs

 

Trainer

 Dr. Philip Fung (馮炳全博士)

Dr. Philip Fung is a seasoned human resources consultant and has more than 30 years experience in leadership development and organizational development. In the last 15 years, his focus was to assist NGOs in strategic planning and service innovation by using his knowledge & experience at senior management level of three listed companies Tse Sui Luen Jewellery Group, Group Sense and Bossini Group.

Through his interaction with social workers, middle and senior management of NGOs, he recognized the growing and unfilled needs of elderly, people with disabilities and chronic diseases. As Hong Kong moved further into an aging society, Dr. Fung is leading some pioneering initiatives in the prevention of stroke and dementia.

In addition, Dr. Fung has been invited to tailor-made the Strategic planning training program for more than twenty NGOs such as Yan Oi Tong. Hong Kong Lutheran Social Service, Yang Memorial Methodist Social Service, The Family Planning Association of Hong Kong and Hong Kong Society for Rehabilitation to meet the ever-changing welfare needs of our society.

Course Details

Date & Time : 

(To be confirmed)   9:30am – 5:30pm (total of 28 hours)

Venue :  

Target :

Ranks include Managers, Senior Service-in-charge, Service-in-charge, Unit-in-charge, Senior Social workers / AOICs, and Team Leaders

Course Fee :

  • HK$6,800-  (Fee including the Personality & Preference Inventory, PAPITM)
  • HK$6,600- (Enroll the course 1 month or more prior to the event)
  • HK$200- discount /each for group of 3 or more

Lanuage :

Cantonese supplemented with English (Teaching materials are mainly in English)

Course Mode : Short Talk, Demonstration, Practice, Discussion & Sharing

Certificate:

Certificate of Attendance issued by Hong Kong Society of Professional Training

Accreditation :  

Nurse CNE : 28 CNE

Social Worder CPD : 28 CPD

Occupational Therapist CPD : To be confirmed

 Click here to download the Registration Form

Registration:

  1. Payment by Cheque : Please send completed registration form with a cross cheque payable to “Hong Kong Society of Professional Training” to 202-204A, Two Harbourfront, Tak Fung Street, Hung Hom, Kowloon, Hong Kong.
  1. Payment by Bank-in / Fast Payment Service (FPS) 轉數快 / PayMe / Ailpay : Please bank in the course fee to our bank account with “Bank of China (HK) Ltd” 中銀香港A/C No: 012-890-1-038-682-9. or FPS (轉數快): 8835217 / PayMe / Ailpay: Please scan our PayMe / Ailpay QR Code and keep the payment record of PayMe screenshots.  Please send the completed registration form and Bank in slip/ Capture Slip to Hong Kong Society of Professional Training either by email (PDF) to ask@hkspt.org  or by fax: 852-21257900
  2. Macau Payment : Please click this link for details
  3. Overseas payment : Click Here to contact us.

 

For enquiry :  please contact our staff at 3111 0264 or Click Here to contact us.

 Click here to download the Registration Form

Important Notes

  1. The course confirmation will be sent to participants via email at least 2 weeks before the course, please contact us if you do not receive any notification.
  2. All registration will be accepted on a first come first served basis.
  3. Once a registration has submitted, it cannot be refunded and cancelled for any reasons.
  4. All requests for any change of registration must be given in a written from for approval.  An administration fee of HK$200 will be charged for any processing request.
  5. Official receipt will be issued on the first day of the course. Re issue of official receipt will be charged HK$50.
  6. If you have any enquiry, please feel free to contact us on www.hkspt.org or 3111 0264.

Student Feedback

  1. 整個課程能學習到不同工具以加強同工的管理技巧，課程內容由淺入深，不同工具都易於應用。 (社工 - Eddie)
  2. 運用JI，增強工作效果，提升專業。解決複雜問題想法。 (護士)
  3. Dr. Fung 知識豐富，給我分享及提供了很多有用的方法，幫助我重新思考及處理自己的工作。 (社工 - Chloe )
  4. 很多互動、討論的機會。有多方面的資源提供。 (社工 - Michele)
  5. 講員經驗豐富，能為學員提供實戰的例子，令學員容易明白。 (行政人員 - Edmond)
  6. 講員引用實列解釋各項工具，易明白如何運用。 (社工)
  7. 實用性高，例子很『落地』，亦有次序讓同學認識領導及管理。 PAPI的 assessment 包含了在此課程，能有更多的反思，很好。 (社工 - King )
  8. 整體內容對社福行政人員很有用。 (社工 - Olive )

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時間管理四象限 - 第二節