Certificate in
Effective Interviewing Skills in Recruiting
for Social Services (Class 4)
高效招聘及面試技巧證書課程 (第四屆)
Introduction
The course aims to provide the interviewers a thorough framework and skills that are essential to the structured behavioral based interview.
With a practical and interactive approach, participants would examine the critical key job criteria for a posting, develop essential skills to gain and validate evidences during the interview, and evaluate the candidate’s ability for the selection decision.
Course Objectives
- Articulate the effectiveness of the structured interview process
- Examine critical job requirements via criteria analysis
- Develop essential skills to obtain evidence during the interview
- Evaluate the candidate’s ability for selection decision
Course Content
1.Examine the 3-step process of a structured behavioral based interview (pre-during–post) and its effectiveness compared with other selection methods
2.Pre-Interview: Assess competencies of critical job requirement via job criteria analysis
3.During-Interview:
- Develop behavioural based questions with funnel questioning technique to obtain evidence
- Listen for verbal and non-verbal cues to validate evidence with CAR approach (Circumstance, Action, Result)
4.Post-Interview: Evaluate candidate responses with 4 criteria (frequency, relevance, effectiveness & recency)
5.Skill Practice: Conduct full interview process from job criteria analysis to evaluating selection
