C22026 Professional Certificate in Executive Leadership & Management for NGOs (4-day)
$6,800
社會服務機構行政領導及管理專業證書課程 (四天) <第三屆>
Professional Certificate in Executive Leadership & Management for NGOs (4-day) <Class 3>
High Impact Program for High Flyers and Successors
Introduction
The Executive Leadership and Management Professional Certificate program is designed to help executives across the organization reach new levels of success. For NGOs looking to achieve and increase competitive advantage, this flexibly-paced executive leadership certificate program is an effective way to strengthen your present leaders and prepare for future successors. The program is for high-potential mid to senior-level managers working in Social Services setting who want to gain exclusive insights and learn cutting-edge concepts to advance in their careers.
Course Objective
- To equip supervisors / staff with managerial responsibilities with the necessary knowledge, skills and desired behaviors, essential for management and leadership in an NGO social welfare setting.
- To refresh supervisors with the necessary skills and knowledge to enhance their management effectiveness in the social welfare field.
**The Course fee will include an internationally recognized personality assessment called Personality & Preference Inventory (PAPITM) to help participants to understand their strengths and field to be developed.
Course Content
Module 1: Adaptive leadership (Day 1)
- What is the difference between leaders and managers
- The outcomes of leadership: Success and Effectiveness
- Differentiate four leadership styles
- Understand the performance readiness of your subordinates
- Identify your leadership styles
- How to apply Adaptive Leadership in daily work
Module 2: Performance Coaching (Day 1)
- What is performance coaching
- Roles of a performance coach
- Four fundamental coaching skills:
– building rapport, active listening, asking the right questions and giving constructive feedback
- GROW coaching model:
– set Goal, face Reality, identify Options and have the Will for actions
- Building a coaching culture
Module 3: Building Effective Team (Day 2)
- Tuckman’s Team development model
- What is team synergy
- Belbin’s team role
- From team leader to facilitator
- Four stages of facilitation
- Facilitator toolkit- pick the right facilitation framework
Module 4: Solving Complex Problem (Day 2)
- What is a complex problem
- Common psychological traps
- Problem assessment and problem statement
- Identify the root causes by problem analysis
- Make the best selection by decision analysis
- Anticipate the risk ahead by potential problem analysis
Module 5: Strategic Planning (Day3)
- The ABC and VMV of strategic planning
- Core service review: your body check
- Stakeholder analysis: hearing the unsaid
- Environmental scanning: PEST analysis
- Benchmarking: identify your strengths and weaknesses
- SWOT: putting things all together
- Identifying the strategic issues and writing a strategic plan
- Implementation and on-going review
Module 6: Creativity and Service Innovation (Day4)
- What is creativity and innovation?
- Qualities of creative people: Da Vinci, Albert Einstein and Thomas Edison
- Social enterprise and social innovation
- Creativity tools: SCAMPER and Idea Box
- Design thinking: key steps and tools
- Case studies of innovation in NGOs
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